Perodua88 Privacy Policy — Protection of Your Personal Data

1Introduction & Scope of This Policy

Perodua88 ("we", "Platform", "perodua88") is an online casino and sports betting platform operator offering services to registered members in Malaysia. We are fully committed to protecting the privacy and security of the personal data of every individual who interacts with our platform.

This Privacy Policy applies to all personal data collected through:

• The official perodua88 website at perodua88.win
• Perodua88 mobile app for Android and iOS
• Any communication between you and our customer support team
• Any third-party services integrated with our platform

If you are under 18 years of age, please leave this platform immediately. perodua88 does not knowingly collect data from minors.

2Types of Personal Data We Collect

Perodua88 only collects data that is strictly necessary to provide a safe, efficient, and legally compliant service. The following are the categories of data we collect:

3How We Use Your Personal Data

The data we collect is used exclusively for lawful and transparent purposes. perodua88 uses your personal data for the following purposes:

• Account Management: Registering, verifying, and managing your account so you can log in, play, and manage your balance securely.
• Transaction Processing: Processing deposits, withdrawals, and all financial transactions accurately and promptly via your preferred payment method.
• Identity Verification (KYC): Meeting anti-money laundering (AML) and counter-terrorism financing (CFT) legal requirements imposed on online gambling platforms.
• Platform Security: Detecting and preventing fraudulent activity, hacking, system abuse, and any security threats that could compromise your account.
• Customer Support: Answering inquiries, resolving complaints, and providing the technical assistance you need via 24/7 live chat.
• Service Communications: Sending important notifications about your account, policy changes, promotional offers (if you have opted in), and security information.
• Platform Improvement: Analysing usage patterns in an aggregated and anonymous manner to improve the performance, functionality, and user experience of our platform.
• Responsible Gaming: Monitoring gameplay habits to identify members who may need support and offering appropriate limit-setting tools.

4Legal Basis for Data Processing

Every instance of personal data processing by perodua88 has a solid legal basis under Malaysia's Personal Data Protection Act 2010 (PDPA). We process your data on the following grounds:

• Contract Performance: Data processing required to fulfil our obligations to you as a perodua88 member, including account management and payment processing.
• Legal Obligation: Requirements to comply with AML, CFT, KYC, and financial regulations imposed on online platform operators.
• Legitimate Interests: Processing for platform security, fraud prevention, and service improvement purposes that do not affect your fundamental rights.
• Consent: For optional marketing communications, we only send you promotional information if you have given explicit consent.

5Data Sharing & Disclosure to Third Parties

Perodua88 do not sell your personal data to any party. However, under certain limited and lawful circumstances, we may share your data with the following parties:

• Payment Providers: DuitNow, FPX, Touch 'n Go, Boost, and GrabPay receive transaction information necessary to process your deposits and withdrawals. These providers are subject to their own privacy policies.
• Technical Service Providers: Companies that assist us in operating the platform, including cloud computing providers, cybersecurity services, and analytics tools — all bound by strict confidentiality agreements.
• Regulatory Authority: Malaysian government agencies, financial regulatory bodies, or law enforcement when required by law or court order.
• Identity Verification Services: Third-party providers that assist with KYC processing and age verification to meet legal requirements.

In all data sharing cases, we ensure that recipient parties have adequate security measures in place and use the data solely for the stated purposes.

6Security Measures & Data Protection

Protecting your personal data is a top technical and operational priority for perodua88. We implement multiple layers of protection to keep your data secure at all times:

• Data Encryption in Transit: All communications between your device and our servers use TLS 1.3 protocol with 256-bit SSL encryption.
• Data Encryption at Rest: Sensitive data such as financial information and identity documents are stored in encrypted form using AES-256 encryption algorithms.
• Strict Access Controls: Only perodua88 staff who require access to specific data to perform their duties are permitted to do so, based on the principle of least privilege.
• Two-Factor Authentication (2FA): Member accounts can be protected with 2FA for an added layer of security during login.
• Continuous Threat Monitoring: Intrusion detection systems and threat monitoring operate 24/7 to identify and respond to any suspicious activity.
• Regular Security Audits: Penetration testing and independent security audits are conducted on a regular basis by third-party security experts.

7Data Retention Period

Perodua88 retains your personal data only for as long as necessary to fulfil the purpose of collection or to comply with legal obligations. The following are our data retention guidelines:

• Active Account Data: Retained for the duration your account is active at perodua88, plus any applicable statutory period.
• Financial Transaction Records: Retained for a minimum of seven years from the transaction date, in line with Malaysia's AML and tax legal requirements.
• KYC Documents: Retained for five years after account closure or the date of the last transaction, whichever is later.
• Communication Logs: Customer support communication records are retained for three years for quality control and complaint resolution purposes.
• Technical Data & Logs: Server logs and technical data are retained for 12 months and then automatically deleted or anonymised.
• After Account Closure: Upon account closure, personal data no longer required by law will be deleted within 90 days.

8Your Rights as a Data Subject

Under Malaysia's PDPA and the international privacy principles we adhere to, you have the following rights regarding your personal data:

To exercise any of the above rights, contact our customer support team via live chat on the platform. We will process your request within 14 working days and notify you of the actions taken.

9Cookies, Sessions & Tracking Technologies

Perodua88 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication, session security, and language preferences. These cookies cannot be disabled as they are critical to platform operation.
• Performance Cookies: Gathering information on how you use the platform (pages visited, time spent) to help us identify and improve areas that need enhancement.
• Functional Cookies: Saving your preferences such as game settings, preferred language, and login details so you do not need to re-enter them each time.
• Analytics Cookies: We use internal analytics tools to understand platform usage patterns in an aggregated and anonymous manner. This data is not linked to your personal identity.

You can manage cookie settings through your web browser preferences. However, disabling essential cookies may affect the functionality of the perodua88 platform.

10Children's Privacy

Perodua88 is a platform intended exclusively for individuals aged 18 years and above only. We do not knowingly collect, process, or store personal data of individuals under 18 years of age.

Should we discover that a child's personal data has been collected without the knowledge or consent of a parent or legal guardian, we will take immediate steps to delete that data and close the relevant account.

If you believe a minor has registered on our platform, please notify us immediately via the support chat.

11Amendments to This Privacy Policy

Perodua88 reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or new platform features. When amendments are made:

• The "Updated" date at the top of this page will be changed to the date of the latest amendment.
• Significant amendments will be communicated to you via in-platform notifications or email.
• Continued use of the perodua88 platform after any amendments are published will be considered acceptance of the revised policy.

We encourage you to review this Privacy Policy page periodically to stay informed about how we protect your information.

12How to Contact Us Regarding Privacy

If you have any questions, concerns, or wish to exercise your privacy rights, the perodua88 Data Protection Officer (DPO) team is ready to assist you.

You can reach us via:

• Live Chat: Available 24/7 directly within the perodua88 platform — the fastest way to get a response.
• Support Email: [email protected] — for written inquiries requiring a formatted response.
• Support Page: Visit the FAQ us for answers to frequently asked questions about privacy and data.

We are committed to responding to all privacy-related inquiries within 72 hours on working days. For formal data deletion or data access requests, the process will be completed within 14 working days.